Updates failing left and right

Klemen Kotar
Klemen Kotar Member Posts: 3 Newcomer
edited October 2024 in Native Access

Hi,


lately I can't update anything because all updates fail after downloading. Can't uninstall previous version...

I've used NI's reg tool, doesn't help a bit.

Any other ideas?

New install work fine, it's just the updates. I won't be uninstalling and reinstalling everything. Worked fine before.

Best Answer

  • Klemen Kotar
    Klemen Kotar Member Posts: 3 Newcomer
    Answer ✓

    I did, it didn't help. I uninstalled the offending libraries and installed them again in SC. Used the Reg tool before installing. It worked. But it's a hassle I won't do often.

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,179 mod

    What version of Native Access are you using? What is the error message given by Native Access? Can you post a screenshot?

  • Klemen Kotar
    Klemen Kotar Member Posts: 3 Newcomer

    Hi,


    I'm using the latest Native Access.

    3.6.1 (c612eef / 1.14.0.0)


    This is the result. I've tried the reg tool, it doesn't help. There are a few other things marked as "in queue", the ones that didn't update. I've checked the data paths, they're fine.

    NI Service Centre error.jpg


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,179 mod

    Have you followed these steps? Fixing Software Update Installation Issues (Windows)If that does not help, try these steps from Microsoft

    If that still does not work, get in touch with our support here: http://bit.ly/NIsupport_install

  • Klemen Kotar
    Klemen Kotar Member Posts: 3 Newcomer
    Answer ✓

    I did, it didn't help. I uninstalled the offending libraries and installed them again in SC. Used the Reg tool before installing. It worked. But it's a hassle I won't do often.

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