My maschine 2 software suddenly doesn´t have the library

itita

its missing the library with with sounds, groups, instruments, etc. Why is that? how do i make it appear again and how do i add packs of sounds, etc. Thanks so much!

Jeremy_NI

First of all, make sure you are in the factory library and not the user library. You can switch from one another with this icon:

If something is missing here, you can try to reset the database:

2. Note: the look of the Full Disk settings can vary depending on your macOS version.
3. Restart your computer.
4. Reopen the MASCHINE software to check that the issue has been resolved.

If the issue persists, please proceed to the next steps below.

Reinitialize the MASCHINE Database

• Go to the following location on your computer:
• Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments
• Note: The User Library folder is hidden. See this article for instructions to access hidden macOS folders.
• Search through the Native Instruments folder at this location to find the Maschine 2 folder.
• Delete only the Maschine 2 folder found here.
• Note: Deleting other NI product folders could result in unexpected behavior with other applications.
• Reopen the MASCHINE software to check that the issue has been resolved.

Jeremy_NI

First of all, make sure you are in the factory library and not the user library. You can switch from one another with this icon:

If something is missing here, you can try to reset the database:

2. Note: the look of the Full Disk settings can vary depending on your macOS version.
3. Restart your computer.
4. Reopen the MASCHINE software to check that the issue has been resolved.

If the issue persists, please proceed to the next steps below.

Reinitialize the MASCHINE Database

• Go to the following location on your computer:
• Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments
• Note: The User Library folder is hidden. See this article for instructions to access hidden macOS folders.
• Search through the Native Instruments folder at this location to find the Maschine 2 folder.
• Delete only the Maschine 2 folder found here.
• Note: Deleting other NI product folders could result in unexpected behavior with other applications.
• Reopen the MASCHINE software to check that the issue has been resolved.

itita

Thank you @Jeremy_NI. I appreciate your help!

darkwaves

https://community.native-instruments.com/discussion/comment/90715#Comment_90715

People getting confused because they're in the user library is VERY common and has been for years. Maschine does a poor job of giving information, tooltips, etc.

Look at your screenshot. It would make a lot of sense if:

1. The main text read "All Groups (User Library)"
2. Since there are no groups, there could be a little message reading something like, "No user groups found. Switch to the internal library" or something similar.
3. Notice how the group icon has a white box around it? The user icon should have that as well. It's just really difficult for people to even notice they're in the user library. Personally, I think it should go from the monochrome look to something with color.

Just more stuff to think about throwing into the backlog.

itita

@darkwaves i feel like an idiot cause that´s what happened. I don´t know when i pressed the user library bottom and i stayed for a while reinstalling everything at night. i obviously didn´t have much idea. I honestly feel i have potential to use this maschine or other electronic ***** and show to the world my creations but i´m getting old, i´m far from ripe. i ´m just gonna keep singing atm. I would appreciate if anyone let me know about an acelerated course to make my dream come true of live streaming my performances and make good music with maschine mk3? Thank you my friendly community!