Help Please. All of my NI registration gone

Masdito · 2023-08-16T10:45:23+00:00

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I tried to find a way to reduce Kontakt 7 load time, in this thread

https://community.native-instruments.com/discussion/9538/kontakt-7-very-very-long-to-launch

Someone in the forum said to remove *.xml files in "c:\Program Files\Common Files\Native Instruments\Service Center\" directory.

I did it.

But, suddenly my Kontakt 7 is no longer registered, and I have to reactivate it. Not only Kontakt, but all NI products including Battery, Absynth, Massive, etc. It should be re-activated. 😱

Is there any way to recover the *.xml registration files without reinstalling the libraries using Native Access?

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Accepted answers

Jeremy_NI

Hey @Masdito There are a couple of Native Access issues at the moment, it's probably one of those:

Products missing in Native Access

Only Kontakt 7 Player / Reaktor 6 Player shows up in Native Access

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Jeremy_NI

Hey @Masdito There are a couple of Native Access issues at the moment, it's probably one of those:

Products missing in Native Access

Only Kontakt 7 Player / Reaktor 6 Player shows up in Native Access

Masdito

Hi @Jeremy_NI thank you for the quick response.

I've tried the solution you provided by uninstalling the Kontakt 7 using Revo Uninstaller.

Then re-installing it with Native Access. Now the apps works again.

Thank you so much.

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