So I just purchased an upgrade to Komplete Ultimate 14, but I paid my bill for 3 days, the order shows under review for 3 days as well. I'm just trying to figure what's going on with my order and I do need my plugins now!!!!!
Hi @wKyrieD unfortunately some orders need us to manually process. I can confirm that our support team has received your inquiry and your ticket has been escalated. We'll get back to you shortly. Sorry for the inconvenience!
Same here!
Bought the Ultimate Upgrade Saturday 9/9 in the middle of a production because I need some instruments urgent!
Today is Thursday 12/9 - still nothing happened.
The payment has already been debited from my bank account.
This is really uncool!
