WAITING ON SUPPORT TO RESPOND TO MY TICKET

Bern Baby Bern
Member Posts: 2 Newcomer
I have been waiting over a month for NI to respond my ticket . Is there an other way to seek contact with them.
Please help me out
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Comments
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(I'm pinging @Jeremy_NI - I hope that's okay, Jeremy)
Do you have a ticket number?
Also, have you checked your mail spam folder just in case?
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Yes i did, the communication just stopped at a point.
I do have a ticket number.
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@Bern Baby Bern So sorry, not sure what happened here but you should have gotten an answer weeks ago. I've taken care of the ticket and got back to you privately. Our sincere apologies!
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@Monochrome It's more than ok, thanks for pinging me here!
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@Jeremy_NI No problem 🙂 Thanks for taking care of it!
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