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No more short names in Komplete Kontrol / Maschine browser

Jeremy_NI
Jeremy_NI Customer Care Posts: 8,859 mod
edited January 30 in Komplete Kontrol

There was an issue with Komplete Kontrol and Maschine's browser that will appear after updating Kontakt 7. There are no more short names for libraries/instruments which make it difficult to read for some of them:

It is now fixed, you just need to install the latest Kontakt 7.5.1 update.

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,859 mod
    edited August 2023 Answer ✓

    This issue was fixed with the 7.5.1 update but if it's still happening, try to delete these files:

    On Windows:

    C:\Program Files\Common Files\Native Instruments\Kontakt 7\PAResources\_DatabaseResources\color.db-journal

    C:\Program Files\Common Files\Native Instruments\Kontakt 7\PAResources\_DatabaseResources\shortname/shortname.db-journal

    C:\Users\Public\Documents\NI Resources\_DatabaseResources\color.db-journal

    C:\Users\Public\Documents\NI Resources\_DatabaseResources\shortname.db-journal

    On Mac:

    Mac HD/Library/Application Support/Native Instruments/Kontakt 7/PAResources/_DatabaseResources/color/color.db-journal

    Mac HD/Library/Application Support/Native Instruments/Kontakt 7/PAResources/_DatabaseResources/shortname/shortname.db-journal

    MacHD/Users/Shared/NI Resources/_DatabaseResources/color/color.db-journal

    MacHD/Users/Shared/NI Resources/_DatabaseResources/shortname/shortname.db-journal

«1

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 4,004 Expert
    edited July 2023

    Good way to communicate it: inform users of an issue and its solution before 100 threads asking for it start to appear 👍🏼

    Is the screenshot for the bugged version or the fixed one?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,859 mod

    Screenshot is showcasing the bug. And yes, this time the issue was detected quite early from our devs.

  • Friede
    Friede Member Posts: 13 Member

    Maybe I misunderstood but I'm still stuck with those names, is there something I'm missing?

    I'm on Win 11,

    deleted "C:\Users\[myuser]\AppData\Local\Native Instruments\Kontakt 7\komplete.db3"

    Started kontakt 7 standalone, also komplete kontrol standalone, and did a library rescan, also in vst, but it didn't change anything.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,859 mod
    edited August 2023 Answer ✓

    This issue was fixed with the 7.5.1 update but if it's still happening, try to delete these files:

    On Windows:

    C:\Program Files\Common Files\Native Instruments\Kontakt 7\PAResources\_DatabaseResources\color.db-journal

    C:\Program Files\Common Files\Native Instruments\Kontakt 7\PAResources\_DatabaseResources\shortname/shortname.db-journal

    C:\Users\Public\Documents\NI Resources\_DatabaseResources\color.db-journal

    C:\Users\Public\Documents\NI Resources\_DatabaseResources\shortname.db-journal

    On Mac:

    Mac HD/Library/Application Support/Native Instruments/Kontakt 7/PAResources/_DatabaseResources/color/color.db-journal

    Mac HD/Library/Application Support/Native Instruments/Kontakt 7/PAResources/_DatabaseResources/shortname/shortname.db-journal

    MacHD/Users/Shared/NI Resources/_DatabaseResources/color/color.db-journal

    MacHD/Users/Shared/NI Resources/_DatabaseResources/shortname/shortname.db-journal

  • Friede
    Friede Member Posts: 13 Member

    Aaahh nice, thank you very much for making my life easier, it's all readable now.

    Only Session Strings Pro 2 about 1 pixel to wide now, but that one is obvious, no ambiguity there.

    Thanks :-)

  • nightjar
    nightjar Member Posts: 1,238 Guru
  • JesterMgee
    JesterMgee Member Posts: 2,467 Expert

    Fixed.....

  • nightjar
    nightjar Member Posts: 1,238 Guru

    Thanks for the screenshot. Just wanted to confirm that my issue with this has not achieved what others see.

    Did the full uninstall of Kontakt and reinstall..problem still there.

    Current versions of everything NI.. also running current version of macOS.

    Wonder if this problem is still persistent for others...

    Not a huge deal, but odd.

  • nightjar
    nightjar Member Posts: 1,238 Guru

    Jeremy_NI.. any further steps beyond Kontakt reinstall for macOS?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,859 mod
    edited August 2023

    @nightjar This issue was fixed with the 7.5.1 update. Deleting the files mentioned in this thread should also do the trick. Is it still happening for you? On what products?

  • nightjar
    nightjar Member Posts: 1,238 Guru

    Short name issue still happening for me using Komplete Kontrol 2.9.4, Kontakt 7.5.2, macOS 13.5 on a MacBookPro 14" M1Pro. I did full uninstall/reinstall of Kontakt 7.5.2 and issue persists.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,859 mod

    @nightjar And if you delete these files, does it fix the issue?

    Mac HD/Library/Application Support/Native Instruments/Kontakt 7/PAResources/_DatabaseResources/color/color.db-journal

    Mac HD/Library/Application Support/Native Instruments/Kontakt 7/PAResources/_DatabaseResources/shortname/shortname.db-journal

    MacHD/Users/Shared/NI Resources/_DatabaseResources/color/color.db-journal

    MacHD/Users/Shared/NI Resources/_DatabaseResources/shortname/shortname.db-journal

  • nightjar
    nightjar Member Posts: 1,238 Guru

    For me (and other Mac users perhaps), problem fixed after deleting these 2 files:

    Users/Shared/NI Resources/_DatabaseResources/color.db-journal

    Users/Shared/NI Resources/_DatabaseResources/shortname.db-journal

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,859 mod
    edited August 2023

    Ha! @nightjar You got it by yourself, I've updated the responses to include mac paths as well, sorry that they were missing in the first place!

  • nightjar
    nightjar Member Posts: 1,238 Guru

    Yep, I did look for the Mac equivalents of what you had posted for Windows additional files and tested results after deleting the 2 files in the Shared folder to see if persistent problem was isolated there. Seems it was for me.

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