What happen to my credits

Shed Maa

I didn't know that Sounds.com was shutting down. I had over 1600 credits. What can I do now. I never saw the email making the announcement

PoorFellow

https://community.native-instruments.com/discussion/15058/what-happen-to-my-credits

As far as I know then your credit are gone for good. They sent e-mails in advance telling they were shutting down. As far as I have understood then there might be a chance to get a voucher for a subscription , but that's it ! :

Quote : Jeremy_NI

Hey !  I believe we offer a voucher for a Komplete Now subscription. You can get in touch here if needed: https://bit.ly/n1registr

Source :

https://community.native-instruments.com/discussion/14835/i-still-had-400-credits-on-sounds-com-notification-mail-of-it-stopping-went-in-my-spam#83667

PoorFellow

https://community.native-instruments.com/discussion/15058/what-happen-to-my-credits

As far as I know then your credit are gone for good. They sent e-mails in advance telling they were shutting down. As far as I have understood then there might be a chance to get a voucher for a subscription , but that's it ! :

Quote : Jeremy_NI

Hey !  I believe we offer a voucher for a Komplete Now subscription. You can get in touch here if needed: https://bit.ly/n1registr

Source :

https://community.native-instruments.com/discussion/14835/i-still-had-400-credits-on-sounds-com-notification-mail-of-it-stopping-went-in-my-spam#83667

Shed Maa

I feel ripped off I clicked the link and don't see any voucher @Jeremy_NI

Jeremy_NI

@Shed Maa Then contact my colleagues with the link above.

Shed Maa

I tried using the link I don't know which box I should use. I keep going in circles trying to find the right next step link from the landing page

Jeremy_NI

@Shed Maa Simply answer no to every question and you'll be able to submit your request.