How do I contact an NI expert for hands-on help with setting up my hardware & software?

NoiserToo
NoiserToo Member Posts: 3 Newcomer
edited October 2024 in Komplete General

After about 2 years now, I have outgrown my basic set up of Logic Pro and my NI products. I now need hands-on assistance in setting up a reliable & maintainable system to streamline my production process. I found the certified NI experts on the NI site and I would like to know how to contact either one of them or some other certified person.

Thank you

Best Answers

  • LostInFoundation
    LostInFoundation Member Posts: 5,105 Expert
    Answer ✓

    I suppose @Jeremy_NI is the best person to link you to the exact department support

  • NoiserToo
    NoiserToo Member Posts: 3 Newcomer
    Answer ✓

    Thank you!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,856 mod
    edited June 2023 Answer ✓

    @NoiserToo If you are looking for support for Kontakt and Logic you can contact our specialists here: http://bit.ly/NIsupport_kontakt

    If you are looking for someone to do all the setup for you, then it's a different story, there are no "certified" trainers like there is for Ableton for example. You might need to look for that somewhere else. I know there are a few companies offering this kind of services but I could not recommend one as I'm a NI employee!

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 5,105 Expert
    Answer ✓

    I suppose @Jeremy_NI is the best person to link you to the exact department support

  • NoiserToo
    NoiserToo Member Posts: 3 Newcomer
    Answer ✓

    Thank you!

  • LostInFoundation
    LostInFoundation Member Posts: 5,105 Expert

    You’re welcome

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,856 mod
    edited June 2023 Answer ✓

    @NoiserToo If you are looking for support for Kontakt and Logic you can contact our specialists here: http://bit.ly/NIsupport_kontakt

    If you are looking for someone to do all the setup for you, then it's a different story, there are no "certified" trainers like there is for Ableton for example. You might need to look for that somewhere else. I know there are a few companies offering this kind of services but I could not recommend one as I'm a NI employee!

  • NoiserToo
    NoiserToo Member Posts: 3 Newcomer

    I will check them out first - thank you.

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