In Native Access - why is my Applications folder red?

Kris Williams
Kris Williams Member Posts: 10 Member

In Native Access - why is my Applications folder red?

I havent changed anything

Theres plenty of room on the hard drive- ive installed a ton of komplete instruments and they work ok


What can i do?

Best Answer

  • Rich_NI
    Rich_NI Customer Care Posts: 173 mod
    Answer ✓

    The Application Location error is a purely cosmetic issue with Native Access 2 that should not effect performance / installation success.

     If you wish to resolve the cosmetic behaviour, please carry out the following steps:

    • go to Macintosh HD > Applications
    • rename the "Native Instruments" folder to "_Native Instruments"
    • create a new folder and name it "Native Instruments"
    • now please move all the folders you have in "_Native Instruments" into the newly created "Native Instruments" folder
    • after everything has been moved and the "_Native Instruments" folder is empty, it can be deleted

Answers

  • Paule
    Paule Member Posts: 1,328 Expert

    Set a path to your right application and good is.

  • Kris Williams
    Kris Williams Member Posts: 10 Member

    I dont know what you mean

  • Monochrome
    Monochrome Member Posts: 1,129 Expert

    What you have there is the default path, so... if your instruments work ok, then maybe it's just a visual bug inside Native Access?!

    You could try these steps:

    Does this remedy your problem?

  • Kris Williams
    Kris Williams Member Posts: 10 Member

    Ah i see- yeah works fine - just got me worried - just a visual bug ok thanks!

  • Rich_NI
    Rich_NI Customer Care Posts: 173 mod
    Answer ✓

    The Application Location error is a purely cosmetic issue with Native Access 2 that should not effect performance / installation success.

     If you wish to resolve the cosmetic behaviour, please carry out the following steps:

    • go to Macintosh HD > Applications
    • rename the "Native Instruments" folder to "_Native Instruments"
    • create a new folder and name it "Native Instruments"
    • now please move all the folders you have in "_Native Instruments" into the newly created "Native Instruments" folder
    • after everything has been moved and the "_Native Instruments" folder is empty, it can be deleted
  • homfarnam@gmail.com
    homfarnam@gmail.com Member Posts: 1 Newcomer

    @Rich_NI Hi

    I have the same issue and I did what you said but still I can't download anything from the app.

    I have a MacBook m2pro and I use MacOS Sonoma.

    What should I do?

  • DarkNRG
    DarkNRG Member Posts: 4 Newcomer

    UNREAL! I went through THREE Kontrol keyboards and now I see this, and it worked. This info should be EVERYWHERE, added to a printer flyer in every box, on every social, or…maybe FIX IT yourselves.

  • IMBZ
    IMBZ Member Posts: 1 Newcomer
    edited December 2023

    So basically this issue happened due to the ownership of the folder "/Applications/Native Instruments" belongs to root.

    What you need to do is changing the ownership of this folder to your user with this command and restart Native Access (The answer above by Customer Care is actually doing the same thing):

    sudo chown $USER /Applications/Native\ Instruments/

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