Order status / cancellation

mcj30606
mcj30606 Member Posts: 3 Newcomer

Ordered an S88 over a week ago and still have not received any status update despite opening a second ticket with support. How do I cancel this order so I can purchase from a reseller with the capability to actually fill it before summer of sound is over?

Best Answer

  • mcj30606
    mcj30606 Member Posts: 3 Newcomer
    Answer ✓

    They found the order and shipped today. Apparently technical difficulties on the website order platform. All is well!

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 4,032 Expert

    I’m afraid the answer is through the same tickets service they are not answering

  • mcj30606
    mcj30606 Member Posts: 3 Newcomer

    Unfortunately that was all I could find as well. I hate to drop another $900 without having refund in hand and being stuck with 2 keyboards

  • mcj30606
    mcj30606 Member Posts: 3 Newcomer
    Answer ✓

    They found the order and shipped today. Apparently technical difficulties on the website order platform. All is well!

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