Traktor pro 2 won't install on Mac M1 OSX montrey 12.2.1, not sure why

Celestyn

I have MacOS Montrey version 12.2.1, on a MacBook Pro M1 2020, 16gb memory. Fully updated, and with Rosetta2 installed.

Have added serial code into native instruments app, and it is showing as registered under the account online, however, every time I try to install the software, I get the message activation failed: you are missing the base product for which this upgrade/crossgrade/update is valid.

I have tried uninstalling and reinstalling but am getting nowhere.

I have also tried opening the software and then clicking activate, but it's just going round in circles, so at the moment we only have access to the demo version.

Nico_NI

Hey @Celestyn, we'd suggest to reach to our support for this issue.

You can contact our team here: https://bit.ly/n1install

Celestyn

I sent a message yesterday, I waiting for a reply. Thanks

Kaiwan_NI

Hey @Celestyn Traktor Pro 2 is not compatible with Monterey unfortunately. :( You can see compatibility info on this page here: Compatibility of Native Instruments Products on macOS