Irish Harp not showing in Available tab

Electrochrisso
Electrochrisso Member Posts: 5 Newcomer

Anyone else having problems with Irish Harp not showing up in the Available tab in Native Access, after the message "IRISH HARP is waiting!" from the web page.

I also have the same problem when I try the Community Drive and Community Drive 2021 in the Free Products page.

I have updated to the latest Native Access and Kontakt 7 Player, done restarts, refresh etc. with no results found.

Best Answer

  • Rich_NI
    Rich_NI Customer Care Posts: 173 mod
    Answer ✓

    Hi @Electrochrisso

    There is indeed currently a delay with the deployment of free products, as paid bundles are being prioritised. We are very busy with the current Summer Of Sound sale!

    Please also ensure that you click the Refresh icon in Native Access:

Answers

  • Electrochrisso
    Electrochrisso Member Posts: 5 Newcomer

    Looks like there is a delay for them to show up, from another posting I just found, must have happened as I was typing this one out, I will keep you posted.

  • Rich_NI
    Rich_NI Customer Care Posts: 173 mod
    Answer ✓

    Hi @Electrochrisso

    There is indeed currently a delay with the deployment of free products, as paid bundles are being prioritised. We are very busy with the current Summer Of Sound sale!

    Please also ensure that you click the Refresh icon in Native Access:

  • Electrochrisso
    Electrochrisso Member Posts: 5 Newcomer

    All good, they have appeared after a good night's sleep. 😀

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