Kontakt 7.3.2 Crashes: Standalone and in Cubase 12.0.60

Steve Milward

Kontact 7.3.2/Komplete 14 Standard/Cubase 12.0.60/Windows 10 22H2 19045.3031/Steinberg UR242

When I load an instrument in to Kontakt, it crashes the standalone, and as an instrument track in Cubase. I've researched other posts and tried several possible solutions (trashed preferences, re-installed Kontakt etc), but it still crashes.

I'd appreciate any suggestions. Thanks in advance.

Anyone? Kontakt 7 is utterly useless/waste of money at the moment here. What is going on at NI to release such a poor product? Can someone at NI tell me, precisely, what the fix is? I've sent in the crash logs, re-installed, done everything in other posts on this subject - please help.

Jeremy_NI

If you followed the steps in this article: KONTAKT Crashes without success, the next step is to submit a request to support, which you did. My colleagues will get back to you as soon as possible. Our reply times are quite high at the moment, sorry about that!

LostInFoundation

Does it happen with specific instruments or with all of them?

Steve Milward

It seems to be random. I've not identified a particular instrument to trigger the crash.

Jeremy_NI

If you followed the steps in this article: KONTAKT Crashes without success, the next step is to submit a request to support, which you did. My colleagues will get back to you as soon as possible. Our reply times are quite high at the moment, sorry about that!