Komplete audio serial number

Eagle Town
Eagle Town Member Posts: 7 Newcomer

Does you NI account keep your serial number for the Komplete Audio 6 interface?

Inreset my PC and need to reactivate the interface by the looks of it. Or is there a way to do it without the serial number?

Best Answer

  • Eagle Town
    Eagle Town Member Posts: 7 Newcomer
    Answer ✓

    Yeah I looked a few times and couldn’t see it. It’s not on the bottom of the device either. Luckily it’s working fine now after I downloaded the latest driver so hopefully that’s sorted.

    thank you

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 3,973 Expert

    In NI site under your account “my products and serials” all your registered softwares/hardwares shoul be listed

  • Eagle Town
    Eagle Town Member Posts: 7 Newcomer
    Answer ✓

    Yeah I looked a few times and couldn’t see it. It’s not on the bottom of the device either. Luckily it’s working fine now after I downloaded the latest driver so hopefully that’s sorted.

    thank you

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod

    I checked your account and you still have the serials for the software that comes with the soundcard. There's no need for serials to download or install the drivers anyway.

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