S3 kontrol firmware update problem

deejaynikko

Hello everybody. I’m trying to update my new S3 but It says Installed Firmware is 1.0.7 and Updater Firmware is 0.2.0 but it doesn’t update! It says I have the newer firmware! My question is which is the newer firmware? 1.0.7? And why it says 0.2.0 is the newer firmware? How come a new product says that it has the newer update when it was in a box? Headphones volume are low and I have to raise gain in order to hear the track slightly more. It’s frustrating.

lord-carlos

I'm not sure if it will help, but you could try downloading the Firmware updater yourself from this link: https://www.native-instruments.com/en/support/downloads/drivers-other-files/

And I have seen multiple other people mention the same problem as you are having.

deejaynikko

What do you mean to download the Firmware myself? This is exactly what I’m doing. I go to downloads and then find s3 firmware updater for mac and download it.

lord-carlos

Ah ok. I thought Native Access or Traktor would download something for you. I did not know they just lead you to the download page. My bad.

deejaynikko

No problem! Thanks anyway ;-)