Kontakt 7 Factory Library problems

syntheshwara

I recently upgraded to Kontakt 7 and am having issues as shown below. Most of the drop-down selection in factory ensembles shows as 'nil'. The beats ensemble, the congas in Acoustic everything is 'nil'. But the grooves themselves work and play. I can even drag and drop the midi file. But I can't select anything. How to fix this? I have uninstalled and re-installed Kontakt twice. Also, in the beats ensemble, if I click on the pads, nothing happens. No sound. This is the same in VST3 and standalone.

Jeremy_NI

Hey all, FYI, there was an update on the Kontakt Factory Library 2 fixing this issue.

Eagle Town

Just made a similar post, before I saw yours. Same thing. Hopefully there’s a simple solution. I’d have a better look myself but I’m so tired from night shifts I can barely start my pc successfully rn 😩

Monochrome

Is this only happening in the Factory Library or also happening in other Kontakt instruments?

syntheshwara

This happens only with the new Factory Library 2. All other old Kontakt instruments work flawlessly.

Ascurion

This happens also for me. However for me this happens also in other instruments such as the play series instruments.

[Deleted User]

Hi there!

It is an issue of the latest updates of Kontakt 7. The NI team is already working on it!

syntheshwara

https://community.native-instruments.com/discussion/comment/75167#Comment_75167

Ok thanks for telling. I opened a support ticket and still no response..

syntheshwara

Hi Native Instruments.. any update on this? I have even raised a support ticket but no response it's been a week. 3946380 is the number. I got one automated response to run some diagnostic tool but I don't think it's really required..

Jeremy_NI

Hey all, FYI, there was an update on the Kontakt Factory Library 2 fixing this issue.