How to get my cashback?

ThomasA

On 11/24/22 I bought a machine+ from Just Music. On 11/26/22 I applied for 200 EUR cashback from NI. To date I have not received any payment. I contacted the support several times but nothing happened. Who should I contact to solve the problem?

Thomas

LostInFoundation

Have a look to this thread

https://community.native-instruments.com/discussion/11134/cashback

LostInFoundation

Have a look to this thread

https://community.native-instruments.com/discussion/11134/cashback

Jeremy_NI

@ThomasA I've pinged my colleagues to see what's up and why you did not get your money yet.