I am in the middle of recording an album and I can't load my instruments and the settings are gone. Please tell me I can roll back to a previous version to fix this. I have hundreds of hours invested already.
Try this solution
https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access
Hi @spapp78,
If you are running an M1 system and still running old versions of Guitar Rig and Kontakt (GR5 and Kontakt 5) then you would need to follow the steps in this guide:
GUITAR RIG 5, KONTAKT and SUPER 8 R2 Open as Demo Versions on Apple Silicon / M-Systems
If you are not running an M1/2 system, then the steps posted by @LostInFoundation should do the trick.