Komplete Kontrol transport controls crashing. No support received

Pete from Bristol
Pete from Bristol Member Posts: 72 Member
edited April 2023 in Komplete Kontrol

I've been having a problem with my Komplete Kontrol keyboard's transport controls crashing with Logic. I did all the published fixes (disk access, deleting files in app support etc), but the problem persists.

So I put in a support request ten days ago, supplying the systems snapshot as requested via the diagnostics tool. And that's the last I heard.

I'm interested to know, is this the typical experience I can expect from this company? The products aren't cheap. I'm pretty disappointed with them so far.




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