Where to report bugs?

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Trevor Meier
Trevor Meier Member Posts: 70 Advisor
edited October 2024 in Maschine

I've found a pretty nasty bug where Maschine 2.14.7 locks up when drag & dropping samples with non-standard English characters (e.g. ñ). Where should I report this bug?

I would sign up for the Maschine beta (to report bugs on Centercode) but the sign-up is asking for only people without a Maschine controller.

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  • Nico_NI
    Nico_NI Administrator Posts: 1,123 admin
    edited February 2022 Answer ✓

    Our support has a process in place for bug report. Feel free to reach out to our Maschine support so they can enter it in the database: https://bit.ly/n1msc

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  • Kubrak
    Kubrak Member Posts: 3,154 Expert

    If I have encoutered a bug or something I considered a bug, I openned a Ticket.

  • D-One
    D-One Moderator Posts: 3,776 mod
    edited February 2022

    A ticket is the official way I guess but nothing stops you from posting it here too altho we haven't set up bug posting rules yet... so... not sure either.

    I would sign up for the Maschine beta (to report bugs on Centercode) but the sign-up is asking for only people without a Maschine controller.

    That is just a silly type-o mistake that no one ever fixed, don't pay attention to it, the majority of MAS testers have the HW controllers.

  • Nico_NI
    Nico_NI Administrator Posts: 1,123 admin
    edited February 2022 Answer ✓

    Our support has a process in place for bug report. Feel free to reach out to our Maschine support so they can enter it in the database: https://bit.ly/n1msc

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