Native Access keeps crashing "There's an issue with the installer service..."

tebroo
tebroo Member Posts: 6 Newcomer
edited April 2023 in Native Access

Mac OS 10.14, Keep trying to download Kontakt 7 as I've recently upgraded. Is there any way to download just Kontakt 7 and not the library? This is getting really frustrating...

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Best Answer

  • Monochrome
    Monochrome Member Posts: 1,309 Expert
    edited April 2023 Answer ✓

    Kontakt 7 should appear as a separate entry in Native Access. You are just downloading its Factory Library at this point.

    Your real issue here is that Kontakt 7 needs at least macOS 10.15 (or higher) as per its system requirements. If you can, you may want to update your OS.

Answers

  • tebroo
    tebroo Member Posts: 6 Newcomer
    Screenshot 2023-04-10 at 12.45.02.png

    Won't get past 1.5gb

  • Monochrome
    Monochrome Member Posts: 1,309 Expert
    edited April 2023 Answer ✓

    Kontakt 7 should appear as a separate entry in Native Access. You are just downloading its Factory Library at this point.

    Your real issue here is that Kontakt 7 needs at least macOS 10.15 (or higher) as per its system requirements. If you can, you may want to update your OS.

  • tebroo
    tebroo Member Posts: 6 Newcomer

    Thanks Monochrome. How disappointing but unsurprising. I've been using Kontakt since Komplete 6 and I think I am well behind the times... Appreciate you answering.

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