Adding new library and the eternally refreshing icon

davemacp

For the last couple of months, every time I add a new serial in NA it 'installs' the serial fine, but doesn't show in the library or 'new' tab (so I can't download it if its a kontakt library for example) until I quit NA, restart, and then manually hit refresh. Instead, all that happens is the refresh icon in the top left just spins for hours on end after registering the serial. I've updated NA and the issue persists.

Is this a known issue or is it isolated to my machine?

Uwe303

Hello,

what system do you use. On my windows system it works all like it should for example. So it's not a problem on every system.

LostInFoundation

https://community.native-instruments.com/discussion/11893/adding-new-library-and-the-eternally-refreshing-icon

My suggestion is to revert back to NA 1. With all the problems I see listed here with version 2, I’m quite happy to stick to the old working one 😉

davemacp

@Uwe303 Im on an m1 mac.

Jeremy_NI

@davemacp Does it still happen, even with Native Access 3.3.0 ?

Does Native Access and the NTKDaemon have Full Disk Access? How to Enable Full Disk Access on macOS