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Why is my Komplete Audio 6 Mk 1 not working on my MacBook Pro M1?

EdvinArleskaer
EdvinArleskaer Member Posts: 1 Noise
in Komplete General

Hi, I'm having difficulties using the audio interface on my MacBook. It doesn't work via Rosetta in Logic either. Does anyone know how to fix this issue?

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 4,459 mod
    edited February 2022 Answer ✓

    Hey there, the Komplete Audio 6mk1 should work on M1 computers, the drivers are plug and play since 10.9. Have you tried another cable / hub / adapter ? Have you tried the unit on another computer ? Have you contacted our support agents about it ? If not, there you go: http://bit.ly/NIsupport_audio

Answers

  • gummi
    gummi Member Posts: 16 Sine

    I'm afraid it is because NI chose not to support most of the 'legacy' hardware anymore.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 4,459 mod
    edited February 2022 Answer ✓

    Hey there, the Komplete Audio 6mk1 should work on M1 computers, the drivers are plug and play since 10.9. Have you tried another cable / hub / adapter ? Have you tried the unit on another computer ? Have you contacted our support agents about it ? If not, there you go: http://bit.ly/NIsupport_audio

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