Maschine plus does not work / stucked on update screen

Provesimusic

My Maschine+ boots to the update screen. From there I can try to update but it then says "No updates have been found". Other options are "Shut Down" or "Restart". When I restart or switch it on after shutting it down it boots to the update screen again. So I am stuck on the update screen. How to get this solved? I heard there is a file which needs to be put on the sd card and then it should be working again. Who can provide me with this file? Thanks!

ozon

Best to contact support via support wizard or online chat.

Did you already try to apply the available firmware 0.1.9 and software 1.4 updates?

ozon

Best to contact support via support wizard or online chat.

Did you already try to apply the available firmware 0.1.9 and software 1.4 updates?

Provesimusic

Thanks for you reply. I already did the firmware, but nothing changes. I contacted Nl.

Jeremy_NI

@Provesimusic Were you able to solve the issue? I see a request from you but you didn't reply to my colleagues.

Fab

It’s default of Maschine + for some people

i hope for you she has less than 2 years….

i ask me if it’s a default for all the Maschine from last 2020 ?

ozon

https://community.native-instruments.com/discussion/comment/63812#Comment_63812

A default is a standard behavior. What are you talking about?

since93bk

hey man did you ever get this solved? i am having the same issue

Jeremy_NI

Hey @since93bk You should try this here: Maschine Plus stuck on startup screen

If that doesn't work out get in touch with our specialists here: http://bit.ly/NIsupport_maschine