Maschine plus does not work / stucked on update screen

Provesimusic
Provesimusic Member Posts: 3 Newcomer
edited April 13 in Maschine

My Maschine+ boots to the update screen. From there I can try to update but it then says "No updates have been found". Other options are "Shut Down" or "Restart". When I restart or switch it on after shutting it down it boots to the update screen again. So I am stuck on the update screen. How to get this solved? I heard there is a file which needs to be put on the sd card and then it should be working again. Who can provide me with this file? Thanks!

Best Answer

  • ozon
    ozon Member Posts: 759 Guru
    Answer ✓

    Best to contact support via support wizard or online chat.

    Did you already try to apply the available firmware 0.1.9 and software 1.4 updates?

Answers

  • ozon
    ozon Member Posts: 759 Guru
    Answer ✓

    Best to contact support via support wizard or online chat.

    Did you already try to apply the available firmware 0.1.9 and software 1.4 updates?

  • Provesimusic
    Provesimusic Member Posts: 3 Newcomer

    Thanks for you reply. I already did the firmware, but nothing changes. I contacted Nl.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,317 mod

    @Provesimusic Were you able to solve the issue? I see a request from you but you didn't reply to my colleagues.

  • Fab
    Fab Member Posts: 10 Newcomer

    It’s default of Maschine + for some people

    i hope for you she has less than 2 years….

    i ask me if it’s a default for all the Maschine from last 2020 ?

  • ozon
    ozon Member Posts: 759 Guru
    https://community.native-instruments.com/discussion/comment/63812#Comment_63812

    A default is a standard behavior. What are you talking about?

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