How do I open a support ticket or talk to someone? All my products are in demo in Native Access

Versa
Versa Member Posts: 1 Newcomer
edited March 2023 in Native Access

I accidentally deleted all my NI files and libraries trying to change the location folder to my external hard drive. Native access won’t let me reinstall and everything has demo next to it..

Best Answer

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,637 mod
    Answer ✓

    Hey @Versa

    Maybe you can check this first? My Products Are Showing As DEMO in Native Access

    If that's not working, then there is a deidcated support section, you can see it on the top of this very page:

    Screenshot 2023-03-10 at 16.36.00.png

    Since it seems to be a Native Access / installation issue, here's a direct link to our installation specialists: http://bit.ly/NIsupport_install

  • conan55
    conan55 Member Posts: 2 Newcomer

    support here stinks

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,637 mod

    @conan55 This is what you wrote in your request:  

    Installation did not ask for location of files

    You ate up most of my hardrive during install

    Please understand that it's not much information to work with. I saw another request about Orchestra library, so I moved your ticket to our authorization and Installation support. My colleagues will get back to you.

Back To Top

Categories