How to merge accounts

Riley111

Had old account with old email. I accidentally ordered update with my new email account. Now can’t connect the new upgrade to my original guitar rig 5 software. No customer service number? Anyone have a phone number? No response yet from tech support.

Blindeddie

NI does not offer phone support... if you have put in a ticket using the Account and Registration tool...

Account & Registration – Native Instruments (native-instruments.com)

Then you need to wait for a response...

Paule

Go to your account

https://www.native-instruments.com/en/account/

and choice

Here you can change your email, password etcpp.

Blindeddie

NI does not offer phone support... if you have put in a ticket using the Account and Registration tool...

Account & Registration – Native Instruments (native-instruments.com)

Then you need to wait for a response...

Riley111

I did already submit a ticket for this. Thank you for your answer.