How to merge accounts
Had old account with old email. I accidentally ordered update with my new email account. Now can’t connect the new upgrade to my original guitar rig 5 software. No customer service number? Anyone have a phone number? No response yet from tech support.
Best Answer
-
NI does not offer phone support... if you have put in a ticket using the Account and Registration tool...
Account & Registration – Native Instruments (native-instruments.com)
Then you need to wait for a response...
0
Answers
-
Go to your account
https://www.native-instruments.com/en/account/
and choice
Here you can change your email, password etcpp.
0 -
NI does not offer phone support... if you have put in a ticket using the Account and Registration tool...
Account & Registration – Native Instruments (native-instruments.com)
Then you need to wait for a response...
0 -
I did already submit a ticket for this. Thank you for your answer.
0
Categories
- All Categories
- 18 Welcome
- 948 Hangout
- 56 NI News
- 470 Tech Talks
- 2.5K Native Access
- 11.1K Komplete
- 1.3K Komplete General
- 3K Komplete Kontrol
- 3.9K Kontakt
- 842 Reaktor
- 298 Battery 4
- 611 Guitar Rig & FX
- 325 Massive X & Synths
- 761 Other Software & Hardware
- 4.1K Maschine
- 4.8K Traktor
- 4.8K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators