My laptop does not reconize my hardware Mk3

GTXX
GTXX Member Posts: 2 Newcomer
in Traktor Software & Hardware

I am struggling to get the laptop and Hardware to light up? MacBook and S4 Mk3

Answers

  • Mark_NI
    Mark_NI Customer Care Posts: 362 mod

    Hi @GTXX, how does the controller behave if it is only connected to power and then being switched on?

  • GTXX
    GTXX Member Posts: 2 Newcomer

    The led lights up and then goes off. Also, the software on the laptop screen does not connect with hardware (S4 Mk3)

  • Mark_NI
    Mark_NI Customer Care Posts: 362 mod
    edited March 9

    Sounds like a malfunction of the NI Controller Editor. It makes sense to reinstall it:

    How to Reinstall the Native Instruments Controller Editor

    Afterwards, please try again. What's the result?

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