F1 Kontrol not recognised by pc, solutions?

Hey, I'm using Kontrol F1 Controller. Since a few days, my pc don't recognise the F1 anymore. When I connect it by USB all buttons light up for a second and the Windows Sounds for accepted USB appearse. The device manager just shows unkonwn device. I tried to reinstall the drivers but that dont't work. Any ideas what to do?
Thanks alot.
Best Answer
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Hmm, this issue goes to far to be resolved here, therefore I have now asked the Traktor Tech Support team to get in touch with you. Please keep an eye on your email inbox!
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Answers
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Hi @DonCarlson, first step to recommend would be to follow the steps in this Knowledge Base article:
How to Reinstall the Native Instruments Controller Editor
I hope this helps!
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Thanks for your answer. Unfortunately the article didn't help. I tried the F1 on my laptop too, same problem. I also tried different cables but still it says unknown device.. Is there something else I can try? Thanks again :)
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Uh, okay - the test on another computer makes pretty clear that the F1 is defect (I presume you tested another USB cable as well)...
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Yes, I did.. But the buttons light up for a moment after connecting with the usb cable, so I still think it's a connection problem. Kind of weird that it should be defect, cause it didn't get hit or something, just laid on my table.
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Hmm, this issue goes to far to be resolved here, therefore I have now asked the Traktor Tech Support team to get in touch with you. Please keep an eye on your email inbox!
0
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