Native Access Update 3.2.0 "Please grant permission..." AGAIN???

LukeKeywalker

Hello friends,

I just installed the new update of Native Access 3.2.0 and having again the Message:

"Please grant permission to Native Access to install dependencies. Please restart Native Access and try again"

For real? I solved this problem already twice with a lot of headache and after every update I have to go down the same road? Was I naive to think that NI fixed this at some point?

What do I have to do now?

LukeKeywalker

After restarting the computer problem comes up again... only works if I type the:

sudo /Library/Application\ Support/Native\ Instruments/NTK/NTKDaemon.app/Contents/MacOS/NTKDaemon

in the Terminal.

LukeKeywalker

https://community.native-instruments.com/discussion/comment/64267#Comment_64267

Hi @PEEV ,

no good news so far. Follow this thread:

https://community.native-instruments.com/discussion/comment/64041#Comment_64041

Best, Luke

LukeKeywalker

Ok... did this and it solved it for now:

"Go to Application folder - Native access and click to show the package content /Applications/Native Access.app/Contents/Resources/daemon/Mac and click NTKDaemon .... and install!!!"

Hope that with the next update I don't have to search the internet again.

LukeKeywalker

After restarting the computer problem comes up again... only works if I type the:

sudo /Library/Application\ Support/Native\ Instruments/NTK/NTKDaemon.app/Contents/MacOS/NTKDaemon

in the Terminal.

Kaiwan_NI

Hi @LukeKeywalker glad the terminal command helped resolve the issue.

All the troubleshooting steps can be found in this article here:

Native Access Error: "Please grant permission to NTK Daemon to install dependencies"

LukeKeywalker

https://community.native-instruments.com/discussion/comment/54708#Comment_54708

Hi Kaiwan,

is there a way to fix this permanently - so that I don't have to use workarounds after every restart?

Best,

Lukas

Kaiwan_NI

Hi Lukas, this should be a permanent fix. Or are you still being asked to grant permission after every start?

LukeKeywalker

https://community.native-instruments.com/discussion/comment/54745#Comment_54745

Yes, NA asks me after every restart again and I have to do the terminal command procedure every time again.

Kaiwan_NI

We'll need to take a closer look. I've created a support ticket for you instead. You'll hear back from us by email soon!

LukeKeywalker

Well, this is usually the end of an discussion.

Having already open support tickets where no one is replying anymore...

Let's see.

PEEV

Hi @LukeKeywalker

Did you get more infos on this issue? I'm facing the same one and running the command in Terminal after every restart or update is not the user experience I expect from NI as a Komplete Ultimate customer.

Can you update us @Kaiwan_NI ?

LukeKeywalker

https://community.native-instruments.com/discussion/comment/64267#Comment_64267

Hi @PEEV ,

no good news so far. Follow this thread:

https://community.native-instruments.com/discussion/comment/64041#Comment_64041

Best, Luke