Traktor 3.7.1 Windows 11 audio crackling issues, does not auto switch to S4MK3 when connected

MonyG

Hi, I recently did a reset of my computer and did a clean install of windows 11, and the latest version of Traktor. 3.7.1

After the installation, I am noticing 3 issues that did not exist before.

1. When I connect my Traktor S4 MK3 to my computer (Lenovo legion Y530), Traktor does not automatically detect and switch my audio device to S4 MK3. It will say the audio is not connected, even though Traktor S4 MK3 is my audio device by default. I have to go into my device list and just click on Traktor S4 again, and then it starts to work. This never used to be the case - used to just plug and go. Has something changed?
2. I do not see an ASIO driver for Traktor S4 MK3 (without it my latency is about 25 ms). I literally see an ASIO driver auto-installed for all other controllers by default, but not for Traktor. I manually went to the NI site and installed it, and now it seems to be present, however, issue #1 is still present.
3. This is the biggest issue that did not exist before. I get crackling noises on my audio randomly and sometimes audio glitching (for e.g. when I turn some effect on, every once in a while, my audio will cut out for a 1/2 second) My CPU usage is very low, so that's not the issue. I have 16 GB of RAM, and less than 50% memory usage. I have an SSD. In addition to all of that, when running the diagnostic tool, everything is in the green and zero dropouts are detected ( i let it run for a while)

I feel like between my upgrade to windows 11, and Traktor 3.7.1 something got screwed up. Any advice on what to look for in troubleshooting is very much appreciated.

SteveKDJ

https://community.native-instruments.com/discussion/comment/54278#Comment_54278

The dev (NI) group strongly recommended not to use ASIO on Windows (not that it helped).

I did not make this up.

Cheef Roberts

Don't use Windows 11 unless you have a new and fast PC. The general rule of thumb is the newer the Windows build the worse the DPC latency will be. The S4 MK3 needs a decent PC to run with low latency. My recommendation would be to create a new Window 10 partition just for Traktor. I am still using 1709 build which many say is the best for latency. My laptop is 12 years old and the load bar barely moves. Better still use a debloating tool after installing 1709 to stop all the unnecessary services and programs from running in the background. You can also get Custom ISOs of Windows that do the debloating for you. These are aimed at gaming but basically strip Windows down to make it run better on older PCs. Google Custom Windows ISO from the likes of RekOS, FoxOS, KernelOS etc.

lord-carlos

https://community.native-instruments.com/discussion/comment/149180#Comment_149180

For #1

Turn the device on, wait 5 seconds, then start Traktor.

I think that should help.

SteveKDJ

There are several errors.

Not only Win11 but also Win10 has these bugs..

(I have S2MK3 controller.) ASIO is not recommended for Windows.

I am also waiting for a miracle or a fix.

(a few years I guess)😓

MonyG

But clearly, people are using Windows machines with Traktor in a professional setting.. as was I.

Are you saying that is no longer possible? Every guide I am reading recommends ASIO driver for lower latency.

WINSAPI driver latency is almost 35ms which is quite high

Gabor

Hello, I have a S2 mk3.

I noticed the crackling too. I saw in the task manager that it was eating the machine while playing music with WawesSycSvc Service Aplication. Turning that off stopped the crackling.

(sorry for my bad English)

SteveKDJ

https://community.native-instruments.com/discussion/comment/54278#Comment_54278

The dev (NI) group strongly recommended not to use ASIO on Windows (not that it helped).

I did not make this up.

MonyG

Thanks @SteveKDJ for the color. The latency is too high to not use ASIO for me.

If there are any other recommendations, pleas let me know

SteveKDJ

@MonyG , Unfortunately, I can't advise you either.

MonyG

bumping this thread

ErolexX

I have the same on my new idea 3 lenovo. The sound is very bad. Like there is a little echo on every track. On my old laptop everything sounded perfect. Why is this ?

Overfiend

The problem is due to excessive DPC/ISR and power management issues. I have Traktor running at 32 samples latency here with no glitches, on a laptop from 2011.

NooZ

have you solved?

Cheef Roberts

Don't use Windows 11 unless you have a new and fast PC. The general rule of thumb is the newer the Windows build the worse the DPC latency will be. The S4 MK3 needs a decent PC to run with low latency. My recommendation would be to create a new Window 10 partition just for Traktor. I am still using 1709 build which many say is the best for latency. My laptop is 12 years old and the load bar barely moves. Better still use a debloating tool after installing 1709 to stop all the unnecessary services and programs from running in the background. You can also get Custom ISOs of Windows that do the debloating for you. These are aimed at gaming but basically strip Windows down to make it run better on older PCs. Google Custom Windows ISO from the likes of RekOS, FoxOS, KernelOS etc.

MonyG

Thanks. Update:

Issue #1 still exists.

I've been able to minimize #3 by thinker with settings a bit more.. but it's not perfect. There are still very minor quick pops / drops that happen intermittently. I've just accepted that's the best I'm going to get.

lord-carlos

https://community.native-instruments.com/discussion/comment/149180#Comment_149180

For #1

Turn the device on, wait 5 seconds, then start Traktor.

I think that should help.

Stevan

https://community.native-instruments.com/discussion/comment/149168#Comment_149168

Debloating made a huge difference on my 4th gen lntel laptop from HP. It can run Traktor and Wifi which was not possible even after optimizing all usual settings from the support pages. Worth noting is 3.10 and 3.11 are less demanding than other Pro3 versions and I'd try installing those first.

MonyG

Thanks will try that