Native Access error (Download Failed) although Full Disk Access

grzaudio · 2023-02-15T11:04:23+00:00

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Hello. I'm having the "Download Failed" error when trying to install some of my instruments. I've followed all the steps in the article: https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac-

I'm running Native Access 3.1.0 in Monterey in a new computer. Most of my instruments/effects/expansions have installed succesfully, but a small amount keeps failing (Analog Dreams, Drum Lab, Abbey Road 60s, Vintage Organs...).

I don't know what else to try.

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Jeremy_NI

@grzaudio Are you still struggling with this? If you are please get in touch with our installation specialists here: http://bit.ly/NIsupport_install

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Uwe303

Hello,

have you restarted the system after making the changes? And try to clean the download folder can also help sometimes.

grzaudio

Hello Uwe, thanks for the answer

I've restarted several times everything. Now i've updated to Native Access 3.2 and i've got still the same problem. Some concrete libraries won't install.

There is no any .iso file in the download folder. Maybe I do have to clean some kind of caché or something??

Or is there a way that i can import them from another computer where i have them installed?

That is beginning to cause me some troubles since i need to work with this libraries ASAP.

thank you very much.

Uwe303

https://community.native-instruments.com/discussion/comment/54026#Comment_54026

You can move the libraries to the new computer and add them one by one to native access. https://support.native-instruments.com/hc/en-us/articles/210278605-How-to-Move-a-KONTAKT-Library#:~:text=Move%20the%20Library%20folder%20to,Repair%20Installation%20window%2C%20click%20Relocate.

Jeremy_NI

@grzaudio Are you still struggling with this? If you are please get in touch with our installation specialists here: http://bit.ly/NIsupport_install

grzaudio

Hi Jeremy. I could solve it copying the libraries from another computer. But it's a pain every time i try to download a new one and i find it doesn't works (it happens only with few ones), since i don't always have another computer available.

Jeremy_NI

Then you should really get in touch with my colleagues so they can try to find a solution for your issue.

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