Transfer ID error

Hey,
I tried to transfer a license from my friend's account to my own account but it always just returns I am using an incorrect transfer id format and I absolutely do not know how to fix this nor what the correct format would be.
Can someone explain me how a correct transfer id looks like or if this is a common issue with transferring?
Thank you very much,
Broti
Answers
-
Never had an issue transferring a license best to contact support after reading this post...All you need to know about License Transfer 📚 — Native Instruments Community (native-instruments.com)
0 -
Just to clarify.... Transfer ID is something different from Product ID.
I have transferred SW many, many times and not a single problem.
But, one may have problem if Update/Upgrade/Crossgrade is to be transferred and the person that tries to transfer it does not have Qualifying Product Licence..... In that case it is not possible to transfer, one must get Qualifying Product first.
0
Categories
- 10.6K All Categories
- 20 Welcome
- 439 Hangout
- 58 NI News
- 203 Tech Talks
- 1K Native Access
- 4.8K Komplete
- 609 Komplete General
- 1.1K Komplete Kontrol
- 1.8K Kontakt
- 475 Reaktor
- 150 Battery 4
- 268 Guitar Rig & FX
- 200 Massive X & Synths
- 210 Other Software & Hardware
- 2.2K Maschine
- 14 Sampling Room
- 2.6K Traktor
- 2.4K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators