I've been using your products for about 10 years. Mainly Traktor and various controllers.
For years, Traktor was a super great and stable software. I would have put my hand in the fire for that back then.
And what do we have now? Great announcements with roadmaps, great videos on Facebook of new controllers and a great subscription system.
In reality: roadmaps that are not worth the paper, countless bugs in Traktor (yes, bugs happen, but they should be fixed) and a subscription system that nobody needs.
Should we really pay money for what is currently offered?
If I worked like this at my employer, I would have been fired a long time ago.
Now let's be honest NI, what's the point?
The fact that you are bringing a new controller onto the market shows that you are still interested in Traktor. But please, finally fix all the bugs and dedicate yourselves to the real wishes of the users.
When I see how many long-time users here in the forum are still loyal to you and ask for better software. The users are all very patient. But this won't work for much longer.
Therefore NI, do something and communicate it. At times this has worked quite well. But then it's as quiet as a graveyard again. Has the shortage of skilled workers hit you so hard that you no longer have any computer scientists who can do all the work?
Please make a clear announcement about how things are to continue.
Best regards, Michael