My PC won't detect my s49
I was using my s49 and maschine mikro on the maschine 2 software a couple of days ago and they were working completely fine when all of a sudden, when I pressed ctrl+z, the s49 stopped working.
Now the keyboard has this fading lights effect (kind of a screennsaver thing) but none of the screens light up. I tried everything and searched everywhere but I can't seem to find an existing solution.
Has it happened to anybody else or amb I alone in this?
Best Answer
-
@J-Valiente Ok, added all your info to your ticket and transferred it to our hardware department. Someone should get back to you soon.
0
Answers
-
Please check this article, it might help you.
https://support.native-instruments.com/hc/en-us/articles/4410096148113
0 -
I checked it earlier today but still no luck. Thank you though.
1 -
@J-Valiente Have you tried these steps? They are more suited for the keyboards: My KOMPLETE KONTROL Keyboard Does Not Start
0 -
Yeah, I tried every single step, unfortunately nothing fixed the issue.
0 -
@J-Valiente Have you tried on another computer? this would be the ultimate test, then it's definitely a hardware problem. Let me know and I'll update the request you submitted to speed up the process.
0 -
Yes, I tried connecting it on a laptop and It didn't detect it either.
0 -
@J-Valiente Ok, added all your info to your ticket and transferred it to our hardware department. Someone should get back to you soon.
0 -
Thank you very much!
0 -
Ensure that the S49 is properly connected to your PC. Double-check all cables and connectors to make sure they are securely plugged in.
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 60 NI News
- 735 Tech Talks
- 3.9K Native Access
- 15.9K Komplete
- 1.9K Komplete General
- 4.1K Komplete Kontrol
- 5.5K Kontakt
- 1.5K Reaktor
- 364 Battery 4
- 817 Guitar Rig & FX
- 416 Massive X & Synths
- 1.2K Other Software & Hardware
- 5.5K Maschine
- 7K Traktor
- 7K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators