Headphone Port on Traktor S2

PaulBeta
PaulBeta Member Posts: 7 Newcomer
edited July 2023 in Traktor Software & Hardware

I've had my Traktor S2 MK3 for under a year.

I've noticed that i'm having to wiggle the port to get the right hand channel to come out at the expected volume. It's not all the time but more often that I would like.

The build quality seems a little poor on the headphone port. Anyone else having similar problems?

I would imagine that this would be covered under a warranty repair as it's under 1 year old.

Anybody have any advice on what I could look into to resolve?

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Best Answer

  • Markovicz
    Markovicz Customer Care Posts: 381 mod
    Answer ✓

    Hi Paul,

    your error description pretty much proves a defect on the socket. Therefore, please get in touch with

    NI Hardware Support

    You can best prepare the repair service by having your invoice and the Device ID at hand.

Answers

  • Markovicz
    Markovicz Customer Care Posts: 381 mod
    Answer ✓

    Hi Paul,

    your error description pretty much proves a defect on the socket. Therefore, please get in touch with

    NI Hardware Support

    You can best prepare the repair service by having your invoice and the Device ID at hand.

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