I have a couple of problems that I think are very complicated because, for 2 weeks, I have never found a solution to them.
First, I have a desktop computer (Windows 10) and Maschine mk3, so I have used this setup for 1 year. For now, I have a laptop with a macOS (M1 chip) operating system. Currently, I can not use my Maschine MK3 in macOS, even though I use the same Native Access account, because I registered this Maschine MK3 with its serial number in my native access account on my desktop computer in the past. So how can I transfer my Maschine MK3 between 2 computers (from Windows 10 to macOS) that belong to me?
Second, I can not see purchasable products and plug-ins (such as The Gentleman, Vintage Organs, etc.) that I paid for before, in Native Access on my Macbook even though it's visible and usable in Native Access on my desktop computer. Why can't I access these products? Why do such products not work on various devices?