[Sale] Ask our Product Specialist anything 🌞

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  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,845 admin
    https://community.native-instruments.com/discussion/comment/73370#Comment_73370

    Hi @Gyula we don't have dynamic upgrade in place right now unfortunately so selling your expansions in a second-hand market is the only option right now: https://bit.ly/3C1D3Fh 😕

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,845 admin
    https://community.native-instruments.com/discussion/comment/73445#Comment_73445

    @Hoanganh79 yes you'll be able to buy an upgrade to Komplete 14 Standard at 50% off ✌️

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,845 admin
    https://community.native-instruments.com/discussion/comment/73598#Comment_73598

    Sorry for the confusion. Please disregard the offers in that case. There are probably base products registered in your account that make you quality for a Kontakt 7 crossgrade.

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,845 admin
    https://community.native-instruments.com/discussion/comment/73629#Comment_73629

    Hi @fkaNous The full price to upgrade from Komplete 14 Ultimate to Komplete 14 Collector's Edition is 599$. As part of the SOS sale, you can get it at 50% which is 299.50$.

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,845 admin
    https://community.native-instruments.com/discussion/comment/73686#Comment_73686

    All upgrades/updates are 50% atm, so you should be eligible for an update from K12 to K14. 🤔 Can you get in touch with our support team so we can take a look?

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,845 admin
    https://community.native-instruments.com/discussion/comment/73875#Comment_73875

    Yes you can get the S49/61 with K14 Standard at a special price right now. Please see this page here. 😀

  • funkyandros
    funkyandros Member Posts: 2 Member

    Hello, I just purchased the M32 keyboard that included Select. I was thinking of upgrading to Standard. On the website in the 'compare' section, it says I can do this for if I have Select, which I do, for $199. However, on checkout, it gives me a warning saying it may not work and is pushing me toward the $299 price. Can I buy the $199 without worry?

  • trondkevin
    trondkevin Member Posts: 5 Newcomer
    edited May 2023

    Dang... now I want the ultimate pack, after getting the K14 standard upgrade pack just some weeks/months ago... Should have been a possibility to trade in standard for ultimate license if same version... Guess it's not possible, NI?

  • Paul Derrington
    Paul Derrington Member Posts: 11 Member

    I upgraded from 13 Ultimate to 14 Collector's edition. Are you supposed to get a few additional vouchers for the upgrade?

  • Monochrome
    Monochrome Member Posts: 1,321 Expert

    @Paul Derrington Yes, 1x $25 e-voucher for the Native Instruments web shop and 3x "Buy any Plugin for $29.99" e-voucher for the Plugin Alliance web shop. You will receive those in a separate email.

  • Whistlebird
    Whistlebird Member Posts: 3 Member

    Hello, I have Komplete 11 and I really love it. I am triggering it with my old Yamaha digital piano which is mediocre. Have been wanting to get the S88mkII for a while, but am wondering if y'all have any plans to build a new keyboard that utilizes the new MIDI 2.0 protocols...please tell me you are working on it! It would be so cool! Also, I have been spooked by horror stories of people getting controllers and the knobs didn't work right and had weird issues with the keys wearing out fast. Have those issues been worked out? Thanks, T Lang

  • TuvanDrone
    TuvanDrone Member Posts: 3 Member
    https://community.native-instruments.com/discussion/comment/73981#Comment_73981

    Thanks. And if I already have 12 Standard, is there a different deal you can offer for the K14 Update?

  • moai
    moai Member Posts: 47 Member
    https://community.native-instruments.com/discussion/comment/74128#Comment_74128

    Hello, I am unable to use the $25 e-voucher on any of the expansions, I think it's because they're already discounted, then the e-vouchers cannot be used during the summer of sale? I thought I would be able to grab an extra free expansion :(

  • Monochrome
    Monochrome Member Posts: 1,321 Expert
    edited May 2023

    @moai Vouchers indeed do not work on already discounted products.

  • jakubpatok
    jakubpatok Member Posts: 67 Advisor

    Is there a plan to implement new loyalty system as far as KOMPLETE upgrades are concerned? No matter how many individual products I'd buy, the price for upgrading or updating stays the same. This prevents me from buying individual plugins and expansions as I simply keep waiting to upgrade during the sale. I believe many people do the same, and in result this is uneconomic for your company. The problem with this system is also visible in a different aspect. People who have KOMPLETE 8 pays the same price for upgrading to KOMPLETE 14 as people who have KOMPLETE 13, the newest version. As an owner of KOMPLETE 13, I think I should pay less money than people who have a now obsolete version of the package. Obviously I know that it's not going to happen during the current sale (well, I have already upgraded from 13 Standard to 14 Standard anyway) but I'm asking if it is even considered or planned to change the current loyalty system that would be more beneficial for regular customers.

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