Is there any way to check the status of a request?
I purchased a brand new Maschine Plus 5 days ago, and I'm getting the dreaded "This serial number has been already registered by another user" message. Apparently, one of the sales guys at the music store was demoing it and inadvertently registered it.
I submitted a support request 5 days ago (3927089), but no response yet. The music store also contacted NI and were told the de-registration was in process, but I still can't register my brand new device.