Problem installing Komplete content to external drive

BenEdge
BenEdge Member Posts: 2 Noise
edited February 12 in Komplete General

Hi.

I have just upgraded my production system to a new Mac mini M1. To compliment this I have also got myself a brand new 2TB LaCie external drive for all my NI needs.

The problem is that after pointing the file path to my new LaCie drive to install all my NI content on I get an error saying I don't have enough space to install the content and to try to free up more. (Error shown in Native Access)

I think the problem is that Native Access is reading the SSD in the Mac mini as the installation path rather than the external drive. Obviously, the Mac mini drives are small so there is no way I can install the NI Content on it directly.

Could it be the formatting of the external drive? I set it up as Mac OS Extended (journaled)

Screen shots attached.

Installation has been prevented
capacity
native access

Thank you in advance for any help/advise.

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Best Answer

  • D-One
    D-One PortugalModerator Posts: 480 mod
    Answer ✓

    Set your external drive as the "Download" folder and try again, if that doesn't work then NA is probably computing the space required when things are installed because they temporarily go thru your OS drive so try to install half the instruments then another half, don't do them all at once.

Answers

  • pranaearth
    pranaearth NYCMember Posts: 41 Tri

    As I understand it, content gets downloaded to your Download Location. Then the product gets installed. So maybe your benedge drive does not have enough space.

    As for formatting of HD/SSD for Mac see this support article: https://support.native-instruments.com/hc/en-us/articles/214134545-Notes-on-Hard-Drive-Formats-on-Mac-Computers

  • D-One
    D-One PortugalModerator Posts: 480 mod
    Answer ✓

    Set your external drive as the "Download" folder and try again, if that doesn't work then NA is probably computing the space required when things are installed because they temporarily go thru your OS drive so try to install half the instruments then another half, don't do them all at once.

  • BenEdge
    BenEdge Member Posts: 2 Noise

    Thank you both. That has sorted it and my content seems to be downloading.


    It seems a little misleading but then again I am new too NI so now I know. Thanks again.

  • TypicalsCo
    TypicalsCo Member Posts: 2 Noise

    When downloading a library like Metropolis Ark 1, you can't just download a portion of it. It asks me to free up 135GB of space on my System HD – which is insane (based on that it's total is 250GB without anything installed). Also, NI Access doesn't accept the external HD as a download location – even if I've set permissions to allow access to it.

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