S3 Crossfader Sometimes Moving On Its Own

Rok73 · February 6

So, the crossfader on my S3 sometimes moves on it’s own (moving left & right very quickly in a small area) when in the all left position. As far as I could see in the support section faders on the S3 cannot be recalibrated (why?). What causes this and is there anything I can do? Traktor 3.5.1 Pro on a 2020 MacBook Air w/ Intel i5 Quad Core.

Wyley · February 6

Try it without the x1.

I can't tell you if the on screen movement of the xfader is a hardware issue but I know for sure that if you move the hardware xfader and on screen it's doing something weird then you should consider getting a warranty job done.

Wyley · February 6

https://community.native-instruments.com/discussion/comment/4507#Comment_4507

His unit is still under warranty and opening it up before it expires would not be wise. However you could be right that the fader might be dirty but I would recommend getting a can of air to blow it out first instead. If it doesn't work send it out.

Wyley · February 6

Are you using other controllers along with your S3?

Do you still have warranty?

Rok73 · February 6

https://community.native-instruments.com/discussion/comment/4475#Comment_4475

An X1 Mk1 is connected, too. I just checked when I bought the S3 and it was mid-June 2020 so it should still be in the 2 year warranty (EU/Germany).

Wyley · February 6

Try it without the x1.

I can't tell you if the on screen movement of the xfader is a hardware issue but I know for sure that if you move the hardware xfader and on screen it's doing something weird then you should consider getting a warranty job done.

Rok73 · February 6

https://community.native-instruments.com/discussion/comment/4477#Comment_4477

Thanks mate. I am gonna open a ticket with the seller.

zephry · February 6

Try vacuuming it out?

My s4mk1 years ago had the fader moving. I opened it up and found a bunch of dust inside the faders. After that I have always kept Decksavers on everything and clean at least 2 times a month my equipment.

Wyley · February 6

https://community.native-instruments.com/discussion/comment/4507#Comment_4507

His unit is still under warranty and opening it up before it expires would not be wise. However you could be right that the fader might be dirty but I would recommend getting a can of air to blow it out first instead. If it doesn't work send it out.

Rok73 · February 6

https://community.native-instruments.com/discussion/comment/4507#Comment_4507

I am not gonna open it for now as it’s still under warranty and that would void it. Will keep in mind, though.

TeLLy · February 6

Try a quick spritz of canned air as Wyley recommended. Also if you can get your hands on some Caig fader cleaner it works wonders for just such occasions.

DeoxIT Fader F Series With Shop - CAIG

S3 Crossfader Sometimes Moving On Its Own

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