I am not able to install Kontakt 6.7.1

GDM_Music
GDM_Music Member Posts: 2 Member
edited November 2022 in Kontakt

So, i was able to install kontakt 6.7.1 in the past but after some time i uninstalled it and after that made a mistake.. i deleted some registry entries related to kontakt and native instruments after uninstallation was complete. and now, when i try to install kontakt 6.7.1 again, it throughs this error in the middle of the pprocess

Kontakt_Setup_PC_cThhZUVDKA.png

i tried to install a lowerer version than that but it didn't work. i guess now i can't install any version of kontakt 6.x.


Any help is greatly appreciated

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  • Uwe303
    Uwe303 Moderator Posts: 4,814 mod

    Hello,

    Try this

    https://qa.mythicsoft.com/11593/why-do-get-error-reading-from-file-error-when-trying-install

  • GDM_Music
    GDM_Music Member Posts: 2 Member

    thanks for responding.

    so, I did exactly what was said in the forum but that didn't worked

  • Uwe303
    Uwe303 Moderator Posts: 4,814 mod

    You could create a new windows user with admin rights of course. But if you deleted some registry keys it can be the case that reinstall/reset windows is faster than searching for the issue - never mess with the registry, and if make a backup, but i guess now you know that yourself. Ohh have you tried system restore, maybe you have a restore point.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,882 admin

    Maybe you can try with this little tool found in thsi article: Fixing Software Update Installation Issues (Windows)

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,882 admin

    @GDM_Music Did it work with the NI Reg Tool? Any update on the issue?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,882 admin
    Answer ✓

    You never got back to us. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_kontakt

This discussion has been closed.
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