How to contact NI

Kym J · 2022-08-04T14:10:53+00:00

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Hi there

Can someone help please. I feel its impossible to contact NI. I keep seeing that there is a form that you have to fill, but I see no link on the help pages to actually access this form. Am I missing something? I want some support to buy a product. I'm guessing they must have some sort of customer service as any other company has, in order to facilitate this. But I'm just not able to get anywhere.

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Jeremy_NI

Hey @Kym J On the top right of this very page you have a SUPPORT button:

This will lead you to our Support section where you can find several typeforms depending on your issue. At the end of the typeform, if you didn't find a solution to your problem, you'll be able to submit a request.

If it's a question about our webshop, then it would be this typeform.

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Kym J

Also something is mentioned about live chat but again no sign of it. And I have noted the operating hours

Jeremy_NI

Hey @Kym J On the top right of this very page you have a SUPPORT button:

If it's a question about our webshop, then it would be this typeform.

Kym J

Thanks a lot. I managed to contact support.

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