How to fix Invalid Serial activating Traktor Pro 3 ?

jns · 2022-07-14T17:06:16+00:00

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Just bought the Update (as i own a very old Traktor Scratch Duo Version) to Traktor Pro 3. Installed it and then wanted to activate via Native Access by "+Add Serial" with the Traktor Pro 3 serial number shown via this link Produkte & Serien-Nr. (native-instruments.com) in my NI account. After clicking "Enter" Native Access shows me "Invalid Serial". How is this possible, what to do now?

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Kaiwan_NI

The OP has the product registered on another account. Our support team has transferred it to their current account instead.

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Uwe303

Hello,

under your registered products do you see traktor scratch or some version of an older traktor

jns

Hi,

no. All i see is Traktor Pro 3 and the serial of it (wich is a different one than the one of the old Scratch Duo version, btw). And Traktor Pro 3 is shown as Not Registered.

jns

Problem solved by NI Support.

Kaiwan_NI

The OP has the product registered on another account. Our support team has transferred it to their current account instead.

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