Native Access crashes when I open it.

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Pratit Ghosh
Pratit Ghosh Member Posts: 5 Member
edited October 2024 in Native Access

Hello, I am a new member of the Native Community, and I got myself the Komplete Start package. But I don't know if it's because of my processor, but I am unable to run Native Access. It ran perfectly fine once and I was able to install my products, but ever since then whenever I try to run it to activate them, NA just crashes. Can I activate my products by some other method or will I have to wait till I can get a better computer?

I have an Intel Pentium G2010 processor.

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  • Ryan_NI
    Ryan_NI Customer Care Posts: 191 mod
    Answer ✓

    hey!

    for the minimum system requirements for native access, it mentions an i5 or "equivalent". Looking at your specific processor, it's not equivalent to i5. in fact, it's quite a bit lower in performance than the i5. this is most likely why you're experiencing this issue, unfortunately.

    You can check out the system req's for Native Access here:

    https://www.native-instruments.com/en/specials/native-access/

    Let me know if you have any questions!

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