Native Access crashes when I open it.
Hello, I am a new member of the Native Community, and I got myself the Komplete Start package. But I don't know if it's because of my processor, but I am unable to run Native Access. It ran perfectly fine once and I was able to install my products, but ever since then whenever I try to run it to activate them, NA just crashes. Can I activate my products by some other method or will I have to wait till I can get a better computer?
I have an Intel Pentium G2010 processor.
Best Answer
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hey!
for the minimum system requirements for native access, it mentions an i5 or "equivalent". Looking at your specific processor, it's not equivalent to i5. in fact, it's quite a bit lower in performance than the i5. this is most likely why you're experiencing this issue, unfortunately.
You can check out the system req's for Native Access here:
Let me know if you have any questions!
0
Answers
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A bit of an obvious one but have you tried to uninstall and reinstall NA?
On Windows, you can also try the steps highlighted in our knowledge base: https://support.native-instruments.com/hc/en-us/articles/360001177749-Native-Access-Crashes-Windows-
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And if the problems still continue: what are the rest of your PC specs? Do you use Windows and if so what version?
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You can read more about the OS and Processor on the user profile 😉
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Yes I did reinstall it several times. Nothing worked! Is it supposed to be so because of my system?
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Yes, it has to do with your system. Check the article, there's a few tips on what to do to get this sorted.
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I am going through the steps mentioned above, I'll let you know what comes up
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I did go through all of the steps mentioned on the article, but to no avail!
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hey!
for the minimum system requirements for native access, it mentions an i5 or "equivalent". Looking at your specific processor, it's not equivalent to i5. in fact, it's quite a bit lower in performance than the i5. this is most likely why you're experiencing this issue, unfortunately.
You can check out the system req's for Native Access here:
Let me know if you have any questions!
0
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