plug in cannot be loaded

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Dausz76
Dausz76 Member Posts: 2 Newcomer
in Komplete General

Good Morning, Im Having Significant Struggles Loading Any Of The Plugins On My Komplete49, Ive Reinstalled The Software Many Times,But Have Never Had Komplete Access To All My Plugins Since Ive Purchased It A Few Years Back. I really Need To Get This Up An Running

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 7,350 mod
    https://community.native-instruments.com/discussion/45629/plug-in-cannot-be-loaded

    Hello Dausz76 ,

    We need a lot more information :

    What is your exact computer model and exact OS version ? What is your N.A. version ? what is your Komplete Kontrol app version ? What is the exact problem ? Do the software show in N.A. ? Does the software show in the Komplete Kontrol app ? What is your exact model of keyboard ?

    Please supply us with screenshots of the problem(s)

  • Dausz76
    Dausz76 Member Posts: 2 Newcomer

    komplete s49 M32. IMac 2017. Mac os Ventura 13.7.6 Im Running The Latest Native Instrument Software.

    The Software Does Show IN the App. But When I Load The Plug In It Says It Needs To Be Opened Thru The Komplete Hardware In Standalone , I Tried That It Stills Gives The Same Era Notice.

  • PoorFellow
    PoorFellow Moderator Posts: 7,350 mod
    https://community.native-instruments.com/discussion/comment/229001#Comment_229001

    The Software Does Show IN the App.

    What app ?

    What is the exact problem ? Do the software show in N.A. ? Does the software show in the Komplete Kontrol app ?

    But When I Load The Plug In It Says It Needs To Be Opened Thru The Komplete Hardware In Standalone , I Tried That It Stills Gives The Same Era Notice.

    Load what 'plugin' where ?

    Opened through what "Komplete Hardware" In Standalone ?

    Please supply us with screenshots of the problem(s)

    It Stills Gives The Same Era Notice.

    Please supply us with screenshots of the problem(s)

    .

    (you can insert screenshots directly into interface when posting here even without saving a a picture first. Just remember to type in at least 9 characters of text also.)

    .

  • BIF
    BIF Member Posts: 1,206 Guru

    I'll jump right in to say that it sounds like he's using a MK2 and (because he says everything is up to date) that he probably loaded version 3 of Komplete Kontrol. My guess is that he might need to fall back to version 2.9.6.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,939 admin
    https://community.native-instruments.com/discussion/comment/229001#Comment_229001

    Can you provide screenshots of these messages?

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