Please Help- iOS Sequoia 15.5 update problems

Jshep305 Member Posts: 1 Newcomer

May 22 in Other Software & Hardware

I updated my MacBook Air to Sequoia 15.5 without realizing it, and now I'm facing some connectivity issues with my hardware. My MK3 and M32 keyboard power up, but they won't connect to my laptop or machine. I've attempted to update the firmware, but unfortunately, my laptop isn't recognizing the hardware as connected. I'm looking for some guidance on how to resolve this issue. Thank you!

Tagged:

Maschine MK3

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Answers

Jeremy_NI Administrator, Customer Care Posts: 14,506 admin

May 23

@Jshep305 Pleasse try these steps:
https://community.native-instruments.com/discussion/39436/tip-sequoia-adds-an-extra-step-when-installing-ni-hardware-keyboards-or-maschine-and-native-access

Some reports indicate you need to do it again after updating.

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PoorFellow Moderator Posts: 6,948 mod

May 23

https://community.native-instruments.com/discussion/45365/please-help-ios-sequoia-15-5-update-problems

Check that ALL NI apps including NTKDaemon have full disk access. : How to Enable Full Disk Access on macOS
And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network
You could also try uninstalling and reinstalling Komplete Kontrol app and the Maschine software and then check the above again.

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