Issue with locating libraries

machineman3000
machineman3000 Member Posts: 4 Newcomer
in Komplete General

I have the following issue: when I start up my computer and open kontakt 7 or 8, some of the libraries are not found. This is indicated by an orange exclamation mark in the icon of the library, in the left part of kontakt where you can scroll through your libraries. If I open Native Access, the same orange exclamation mark is at the right of the library, and next to it is a button saying 'repair'. If I click on it, the routing to the library folder is correct, I just have to choose it again and point Native Access to the right folder (which it already shows).

First time I had to repair 20 libraries like this (including the Kontakt Library for example), but the next time I openend it, another 20 libraries were missing in the same way. Any solution for this? The reinitializing / throwing away application support folders doesnt work.

Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,615 mod

    Hello,

    so i guess you are a mac os user, there where a few reports with the exact same issue, i guess native has to fix it with an update of native access.

  • machineman3000
    machineman3000 Member Posts: 4 Newcomer

    Yes, mac OS. Thanks for the answer. Where those reports you mention recent?

  • BIF
    BIF Member Posts: 1,165 Guru
    edited May 11

    If your redirects to the library folders are not persistent when you do them through Native Access, then you can always try doing it through Kontakt.

    If it were happening to me, I'd do the changes with Kontakt 8 first, and then see if Kontakt 7 will "know" about the changes. I doubt it, but worst case, you do it once for Kontakt 8 and again for Kontakt 7.

  • BIF
    BIF Member Posts: 1,165 Guru

    Something else just came to mind…you might need to do the database rebuild function in Kontakt, especially if you make the redirects as I noted above in Kontakt, and then that same version of Kontakt "forgets" about the change after a restart (of Kontakt, the computer, etc).

    It may also be the case where a database rebuild will fix it not only in Kontakt, but also in Native Access. That's just a guess, though. Good luck.

  • Uwe303
    Uwe303 Moderator Posts: 4,615 mod
    https://community.native-instruments.com/discussion/comment/225813#Comment_225813

    Yes they where recent, after the last update of native accesss:

    https://community.native-instruments.com/discussion/45069/native-access-is-constantly-forcing-me-to-relocate-repair-libraries-disk-access-fully-enabled
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