My installed banks won't open in komplete kontrol 3.4.1

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Answers

  • Hokhmat
    Hokhmat Member Posts: 32 Member
    https://community.native-instruments.com/discussion/comment/225364#Comment_225364

    I lose hope, everything was reinstalled cleanly, the banks opened correctly, and the message came through again:

    Capture d’écran 2025-05-09 à 01.24.59.png

    I've rescanned my plugins but Kontakt 8 doesn't want to be scanned. Is there any way other than having to uninstall everything again to force Kontakt 8 to scan?

    JI had to manually add KK K8 and Reaktor to full disk access, reboot, then open each of them. Only Reaktor asked me to authorize access to the local disk.

    Capture d’écran 2025-05-09 à 01.25.22.png

    And when I go to the local disk, KK K8 are not present, when opening, I never got the message telling me to accept this.

    Capture d’écran 2025-05-09 à 01.25.29.png

    Is there a “local” way on my computer to force access because, even with clean uninstalling and reinstalling, I find myself at a dead end. For K8.VST3 in KK, here is the missing:

    Capture d’écran 2025-05-09 à 01.33.45.png

    I spent the day reinstalling everything after rebooting my system. I just want to keep writing music.

  • xam
    xam Member Posts: 9 Member

    You're a hero, we'll find the solution, they'll find the solution for us. I have the same problem as you.🌚🎶✨

  • Hokhmat
    Hokhmat Member Posts: 32 Member

    Hi NI team,

    Yesterday, I performed a complete erase and clean reinstall of macOS (Sequoia 15.4.1) to start fresh and try solving the persistent “Plug-in not found” issue in Komplete Kontrol.

    Here’s a detailed breakdown of what happened:

    1. Initial Reinstall:I freshly reinstalled Native Access, Kontakt, and Komplete Kontrol only.→ Everything worked.→ Komplete Kontrol could scan Kontakt correctly.→ Full Disk Access and Local Network Access permissions were granted and visible.
    2. Plugin Reinstallation:During the day, I reinstalled all my VST3 plugins (including some non-NI and some older ones).Later, I initiated a rescan in Komplete Kontrol.
    3. "Plug-in not found. Loading issue plugins/preset could not be loaded, as it does not yet support Apple Silicon or VST2/VST3."
    4. Then I rebooted and reinstalled everything via Native Access.
      • /Applications
      • /Library/Application Support
      • ~/Library/Application Support
      • ~/Library/Preferences
      • /Library/Audio/Plug-Ins/VST3
      • ~/Documents
      • Hidden Library files including NIHardwareAgent, NIHostIntegrationAgent, and NTKDaemon
    5. Reinstall failed to restore previous state:
      • The system extensions NIHardwareAgent, NIHostIntegrationAgent, and NTKDaemon appeared as blank/generic files, not functioning correctly.
      • I removed them again and reinstalled them properly, then manually granted Full Disk Access.
      • However, this time Local Network Access was no longer visible or granted, even after launching the apps again.
    6. Kontakt and Massive stopped appearing in scans, and the same error message persisted.

    ❗ My questions:

    • Could Local Network Access be granted only once, during the very first execution of the app?
    • Is it possible that some scanned plugins that are not fully Apple Silicon (ARM) compatible could corrupt the scan process or prevent proper reinitialization of access rights?
    • Should I consider creating a dedicated folder for these incompatible or legacy plugins and exclude it from Komplete Kontrol's scan path to prevent issues?

    This issue is now 100% reproducible on my setup, and I strongly suspect a conflict between Sequoia’s tightened privacy policies and plugin-level compatibility.

    Happy to provide logs, diagnostics, or collaborate on deeper testing.

    Thanks for your time,— Hugo

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,656 mod
    edited 9:18PM

    Could Local Network Access be granted only once?

    I wish but it seems MacOs needs it reaffirming every now and then. Probably nothing NI can do about that but I can’t see how it would affect just Kontakt and nothing else - indeed, it is not necessary to add Kontakt to the local network anyway

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,656 mod

    • Is it possible that some scanned plugins that are not fully Apple Silicon (ARM) compatible could corrupt the scan process or prevent proper reinitialization of access rights?

    Doubt it - I have quite a few but it doesn’t cause this

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,799 mod

    "Plug-in not found. Loading issue plugins/preset could not be loaded, as it does not yet support Apple Silicon or VST2/VST3."

    Which plug-in(s) are you attempting to load when this pops up?

  • Vocalpoint
    Vocalpoint Member Posts: 3,754 Expert
    edited 12:30PM
    https://community.native-instruments.com/discussion/comment/225507#Comment_225507

    The better question is - what EXACT preset - is the OP clicking on when this error pops up.

    And this - requires more information:

    "I reinstalled all my VST3 plugins (including some non-NI and some older ones)."

    Would VERY valuable to know what these "older ones" are - because if there are presets listed in Komplete Kontrol for these oldies AND these oldies are VST2 - that format is no longer supported under Mac unless Rosetta 2 mode is active. This error will appear.

    I still maintain this issue is the OP randomly clicking on listed presets that are bound to a product that is either in a VST2 format or not there at all.

    And again for about the 8th time - this probably has little to nothing to do with Kontakt.

    VP

  • Hokhmat
    Hokhmat Member Posts: 32 Member
    https://community.native-instruments.com/discussion/comment/225507#Comment_225507

    I tried with all banks and instruments installed via Native Access.

  • Hokhmat
    Hokhmat Member Posts: 32 Member
    https://community.native-instruments.com/discussion/comment/225508#Comment_225508

    Did you understand that when I completely reinstalled my Mac, Kontakt was scanned and that after the error message and deleting Kontakt and kK and then reinstalling, Kontakt is no longer scanned for the 10th time? The only hiatus I see in this mess is that Sequoia 15.4.1 has strengthened its security. So, if you delete something that has already been authorized, it is no longer authorized? That is the REAL question and not whether my banks are broken because my banks were and only were installed via NATIVE ACCESS. I think that the scan for Komplete complicates things because it still takes into account non-NKS plugins (UAD/WAVES etc.) and other non-ARM plugins (and not old NI instruments or banks as you try to believe). Now if you are here only to judge me, you can a fortiori, and I strongly urge you, to move on.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,799 mod
    https://community.native-instruments.com/discussion/comment/225518#Comment_225518

    Can you please be specific?

    Please name a preset(s) that you are attempting to load, and/or the product from which that preset originates, so that we are able to know which products are giving you this error.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,799 mod

    I still maintain this issue is the OP randomly clicking on listed presets that are bound to a product that is either in a VST2 format or not there at all.

    This is exactly what I am trying to figure out.

    We simply do not know, and have not yet been told, which products are triggering this error. That can only be determined if we are told which preset(s) or product(s) the user is attempting to load.

    the scan for Komplete 

    This is additionally confusing: there is no such product as Komplete. That is simply a bundle of products that are sold together. Individual products within that bundle, such as Kontakt, Reaktor, Komplete Kontrol, Maschine, etc, may have their own scanners. But there is no "scan for Komplete".

    It would really help to know specifically what you're trying to load immediately prior to the error popping up. After all, that error pops up when the content required to load that preset isn't available for reason(s). You're making an assertion to us that this is Kontakt, but we have no basis for this, and I'm worried that jumping to assertions is obfuscating our ability to help diagnose.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,799 mod

    because my banks were and only were installed via NATIVE ACCESS

    When you say banks, what do you mean? What are you referring to? Please be specific about which instruments or which presets are not loading for you.

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,799 mod

    Is it possible that some scanned plugins that are not fully Apple Silicon (ARM) compatible could corrupt the scan process or prevent proper reinitialization of access rights?

    No

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,799 mod

    Should I consider creating a dedicated folder for these incompatible or legacy plugins and exclude it from Komplete Kontrol's scan path to prevent issues?

    If, and only if, the presets/banks you're attempting to load are from those products, then yes I would suggest doing this, or running KK in Rosetta mode, or updating to compatible versions of those plug-ins if available.

  • Hokhmat
    Hokhmat Member Posts: 32 Member
    https://community.native-instruments.com/discussion/comment/225528#Comment_225528

    Yes, I don't need my plugins to be added in NKS, I only use my banks in Kontakt. The rest is managed via Ableton. But for the moment I'm still stuck because despite having uninstalled everything, I have the error message. Perhaps you would recommend me to clear the Apple cache or something that allows me to reinstall even cleaner than clean? I mean, I really did EVERYTHING!

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