This is not my main account because I couldn't log in with my previous account and had to register a new one to ask questions. When I tried to merge my accounts on Izotope, an error occurred. I couldn't receive any emails from Native Instruments, and when I logged into the Native Instruments website, the address bar showed "account-not-fully-unified." I couldn't find any useful information on the support website. I am very desperate because I just bought the latest Equinox plugin from Izotope, and without receiving any information from Native Instruments, I can't even activate my plugin.