Traktor Z1 MK2 not working

djsj
djsj Member Posts: 7 Newcomer
in Traktor Software & Hardware

I bought a new controller and still haven't been able to use - it looks like the controller should work (ie the lights are on) but when I press play on my DJ Traktor Pro 4 nothing happens ie it does not play the song and the headphone lights do not respond to being pressed?? Please help still not able to use!!! 

Comments

  • lord-carlos
    lord-carlos Member Posts: 4,042 Expert

    What os are you using? What traktor version are you using?

    If Windows, make sure to install the driver and double check that Z1 mk2 (asio) is selected in the traktor audio setup.

  • QWER2580
    QWER2580 Member Posts: 52 Helper

    https://www.native-instruments.com/fileadmin/drivers/audiohardware/NativeInstrumentsTRUsbAudio_v5.70.0.zip

    Here's the driver if you're on Windows! See if that helps :)

  • djsj
    djsj Member Posts: 7 Newcomer

    Thanks so much!! You guys are so much more helpful that the actual Traktor help people with my case number I have spent days trying to work this out with no help!

    I have installed that driver and yay it is now playing my track but I plug in my headphones and can't get any sound!

    Any suggestions? I have Audio setup on Traktor Z1 MK2 (WASAPI (Exclusive mode)) as told by help desk and can now Set Output Routing - Output Monitor on Speakers L and Speaker R. Before installing the driver I only had not connected.

    Any suggestions??

  • djsj
    djsj Member Posts: 7 Newcomer

    Oh NO now the track is playing at snail pace and still no sound through headphones

  • BJQ1972
    BJQ1972 Member Posts: 147 Advisor

    if you've installed the ASIO driver use it. The WASAPI driver isn't working properly with the recent updates. On the Output routing you need to sed the output monitor to the headphones - note they may be mislabeled in the settings, and set the output master to the speakers.

    For the slow audio check the buffer size in the audio set up screen - increase it slightly to get overall latency of around 20ms and see if it improves.

  • djsj
    djsj Member Posts: 7 Newcomer

    Thanks I have it all working through my speakers and mixer even with the WASAPI driver but still can't get the headphones to work to cue tracks….

  • djsj
    djsj Member Posts: 7 Newcomer

    The only options I have on the ouput monitor is speakers (no options for headphones) and if I try to change the output master to speakers then the output monitor goes back to not connected!

  • lord-carlos
    lord-carlos Member Posts: 4,042 Expert
    edited April 10

    That's why we are asking you to install and use the ASIO drivers.

    Lots of people have trouble with the device on windows right now. I think most fixed it by re-installing the ASIO driver. Native Instruments messed something up.

  • Stevan
    Stevan Traktor Mapping Mod Posts: 2,263 mod

    My unit should be here tomorrow and I will test PC and Mac and report here. Hopefully no issues with core audio drivers 🤞

Back To Top

Categories